Welcome to Brisbane Jumping Castles NEW on time delivery guarantee.  We have experienced on regular occassions (typically on Thur or a Fri) that some businesses cancel your castles at the last minute for unknown reasons.  You may become frustrated if this were to happen to your special day.  Don't let this happen to you and let us help make your party dreams come true. 

We pride ourselves on being a professional company that exceeds your expectations at all times.

++ Our guarantee is effective once you have recieved your booking confirmation email and you have returned the email to us with "I agree". If you have not received this email you will need to call us and ensure you do.  An incorrect email address maybe the result of this.  Please ensure you supply us with a correct email address and one that you read.  No email address = No guarantee.  This  confirmation states that all the details in your booking are correct, like your nominated party times, start times, castle type, delivery address, contact phone numbers, price and owing amount etc.  The setup guarantee relates to your party start time as per your confirmation and not to our anticipated delivery time.    If we advise we are dropping off your castle many hours prior and we do not meet this exact time, but we meet your party start time then it is deemed we have completed our setup on time. The definition of the castle setup is that the castle is inflated with pegs or sandbags anchoring it down only.  If the castle is still being tethered or inflated after your party start time then your next castle of the same value is FREE.  If multiple castles are being setup, it will apply to the castles that have missed the start time only. If your selected castle was damaged prior to your party date and we supply a comparative or similar castle then it is deemed we have supplied a castle and the guarantee does not apply. This guarantee must be used within 6 months of your original party date.

 

 

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Why Choose Us

  • Over 90 castles to choose from
  • Operating for over 12 years
  • Delivery and set up by professional installers
  • $20,000,000 Public Liability Insurance coverage
  • Professional & Quality Service
  • Professionally cleaned & sanitised
  • We won't cancel on you
  • On time delivery of your castle guaranteed
  • Biggest variety of ADULT castles